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Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)
  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Sale and Delivery of Alcohol

‘It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.’ The person who is responsible for delivering liquor may refuse to deliver the liquor to any person who fails to provide proof of age satisfactory to the person responsible that the person is aged 18 years or over. If there is no-one at the delivery address or no-one of appropriate age to receive the Order when the Order is delivered, you will need to make alternate arrangements regarding a suitable time for World of Whisky to attempt delivery. You may be required to pay an additional fee.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at world-of-whisky.com/terms-conditions/

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 02/12/2019 

Security Policy

When purchasing from World of Whisky your financial details are passed through a secure server using the latest SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. The SSL certificates enable 40-bit to 256-bit encryption, depending on the client browser capability and the cipher suite installed on your web server. you have any questions regarding our security policy, please contact our customer support centre.

While we endeavour to ensure that your package arrives in good time in excellent condition ,we cannot guarantee timing as we use third party courier companies. All parcels are insured for full replacement. In the case of out-of-stock a full refund will be given.

 

 

 

No guaranteed delivery times.*

 

  • DUE TO HIGH PARCEL VOLUMES SOME AREAS MAY EXPERIENCE LONGER THAN NORMAL DELIVERY TIMES..

 

Minor label and/or packaging scuff is impossible to avoid in every instance. We request that customers have realistic expectations in this regard.

 

Some pics may show older packaging. Please check if this makes any difference to your purchase decision.

 

Contacting Us

If there are any questions regarding this privacy policy you may contact us by filling the form.

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